Returns & Exchanges
At LiviRae Lingerie, we want you to feel confident and beautiful in your purchase; however, due to the intimate nature of our products, we accept returns for store credit or exchange on unworn items with tags attached within 30 days.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unworn items in their original packaging, ensuring all designer tags and hygiene liners remain intact and untampered with.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Inspection & Credit
Once our team inspects the items for quality assurance, we will issue your store credit or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing